eMaint, developed by Fluke Reliability, is a cloud-based CMMS offering preventive maintenance management, work order optimization, asset tracking, and more. It serves over 150,000 users globally, boosting uptime to 95{66f7997927a862c9f57ec7dffc6a2fe6d405caee7001dff533b976d48fe118b1} and reducing service expenses by over $100,000 annually.
For those exploring options beyond eMaint, alternatives include UpKeep, IBM Maximo, Fiix, MaintainX, ServiceNow, Tririga, Oracle EAM, Cityworks, Limble, SAP.
UpKeep
UpKeep maintains its position as the #1 software for Maintenance & Reliability teams. Offering robust Asset Operations Management solutions, it empowers businesses to streamline their operational processes, ensuring drastic reductions in work order paperwork and downtime.
UpKeep Best Features
- Work Order Management: Digitizes and simplifies work orders, enhancing efficiency and precision.
- Assets Management: Enables comprehensive tracking and control of your operational assets.
- Parts & Inventory management: Provides clear visibility and control over spare parts and inventory, mitigating shortages and overstocks.
- Preventive Maintenance: Streamlines the scheduling and monitoring of preventive maintenance tasks to avoid disruptive breakdowns.
- Dedicated Support: 24/7 customer support and maintenance consultants for optimum implementation and usage.
- Mobile-first Solution: Designed with on-the-go maintenance teams in mind for seamless access and communication.
| Feature | Benefit |
|---|---|
| Real-time status updates | Offers real-time insights for efficient workflow management |
| Multiple access levels | Facilitates role-specific visibility and control across the organization |
| Integration | Easily integrates with other systems for seamless operations |
UpKeep Limitations
- Cost: Although offering high utility, it might be an expensive solution for small businesses.
- Data Handling: Some users reported issues with exporting and importing data.
- UI Experience: Minor adjustment hurdles with reminders and work orders.
UpKeep Pricing
The starting price for UpKeep Maintenance Management is $30 per Technician per Month. UpKeep also offers an entry-level plan, UpKeep Lite, at $20 per month per user.
UpKeep Use Cases
Use case 1: Maintenance Teams
UpKeep’s comprehensive asset, work order, and preventive maintenance enable maintenance teams to optimize their workflows, boost productivity, and reduce paperwork by 90{66f7997927a862c9f57ec7dffc6a2fe6d405caee7001dff533b976d48fe118b1}. The real-time status updates and mobile-first approach ensure effective communication and collaboration.
Use case 2: Reliability Teams
For reliability teams, UpKeep offers effective preventive maintenance scheduling and asset management, reducing the chances of unexpected breakdowns and enhancing equipment reliability.
Use case 3: Operations Teams
UpKeep empowers operations teams with streamlined work order management and integrations with other systems, ensuring smoother, more effective operational processes.
IBM Maximo
A leading force in the realm of Enterprise Asset Management (EAM) and Computerized Maintenance Management Systems (CMMS), IBM Maximo delivers a comprehensive solution for all your asset tracking and maintenance needs.
IBM Maximo’s Best Features
- Asset Registry: Streamline the management of your assets throughout their entire lifecycle.
- Work Order Management: Enhance your operational efficiency with preventive maintenance work orders.
- Inventory Control: Keep your inventory in check and reduce unnecessary costs.
- Seamless Integration: IBM Maximo eases the strain of implementation by integrating with your existing tools, hardware components, and ERP systems.
| Advanced Asset Management Techniques | IBM Maximo leverages reliability-centered maintenance and predictive maintenance to optimize your asset utilization. |
| Analytics | Partnered with IBM Watson Analytics, it provides insightful business process reviews and analytics. |
| Mobile-friendly | An essential for field managers and technicians, providing immediate convenience and accessibility. |
IBM Maximo Limitations
- Pricing might be steep for small businesses, starting from £131 per user.
- The complex feature set may present a steep learning curve for non-technical users.
- A notable lawsuit in 2018 may potentially taint the company’s reliability for some businesses, though it was dismissed due to lack of evidence.
IBM Maximo Pricing
The initial price point for Maximo starts at £131 per user, with implementation typically completed in about 20 days.
IBM Maximo Use Cases
Use case 1: Manufacturing
IBM Maximo is particularly beneficial to manufacturing businesses. The inventory control feature aids in managing raw materials and finished products, reducing unnecessary inventory costs by up to 30{66f7997927a862c9f57ec7dffc6a2fe6d405caee7001dff533b976d48fe118b1}.
Use case 2: Energy Sector
Firms in the energy sector can attain up to 20{66f7997927a862c9f57ec7dffc6a2fe6d405caee7001dff533b976d48fe118b1} improvement in equipment uptime using IBM Maximo’s advanced asset management techniques, thereby enhancing productivity.
Use case 3: Transportation
For transportation companies, IBM Maximo’s work order management feature can efficiently plan and schedule maintenance work orders, keeping vehicles and equipment in optimal condition.
Fiix
A cloud-based, AI-powered CMMS solution, Fiix redefines maintenance by managing an array of tasks across daily assets and ensures reliable, efficient equipment operations.
Fiix Best Features
- AI-powered CMMS solution optimizing routine and preventive maintenance tasks.
- Real-time tracking of asset performance and cost of maintenance.
- Efficient work order management reducing unexpected repairs.
- Advanced data analysis generating actionable insights and KPIs.
- Opportunity to compare metrics across sites and filter by relevant categories.
| Beneficial Feature | Impact |
| Asset management | Reduces asset-related downtime |
| Multilingual support and configurable interface | Enhances user experience |
| Integration with Rockwell Automation | Expands automation capabilities |
Fiix Limitations
- No clear distinction between product plans and features
Fiix Pricing
Fiix operates on a variety of payment methods including credit cards and annual invoicing, offering financial flexibility to users.
Fiix Use Cases
Use case 1
Operational Efficiency: With 3.5 million preventive maintenance tasks scheduled annually, Fiix streamlines operations and reduces unpredicted repairs.
Use case 2
Data Convergence: Collecting, analyzing, and transforming maintenance data, Fiix brings data-driven decision making within reach.
Use case 3
Productivity Improvement: By allowing service request submissions in seconds, Fiix optimizes resource usage, allowing first-line teams to focus on core tasks.
MaintainX
The San Francisco based company, MaintainX, is renowned for its web-based maintenance and CMMS software which targets mobile devices. Recognized for bolstering workflow and enhancing team communications, this tool is a go-to for managing routine maintenance tasks.
MaintainX Top Features
- Work order creation: Facilitates the initiation of work orders.
- Asset management: Simplifies tracking of CMMS processes like asset monitoring.
- Protection: Grabs a 9.8 rating for security with zero recorded data leaks.
- Performance: Bags a perfect 10 for performance ensuring seamless functionality.
| Features | Remarks |
|---|---|
| Dynamic SOPs | Standardizes quality control processes |
| Mobile app compatibility | Promises a mobile-friendly interface with real-time updates |
| Data export | Permits data export to PDF or CSV formats |
MaintainX Downsides
- Limited IoT sensor integrations, confined only to the premium version.
- A notable deficiency in multi-user upgrade options and a non-existent translation function.
- Minor hiccups with tracking equipment history and mass editing in spreadsheet style.
MaintainX Pricing
MaintainX offers four pricing brackets. The Basic plan is free, while the Essential and Premium plans are priced at $19 and $49 per user per month respectively. MaintainX also provides an enterprise-level plan with custom pricing.
MaintainX Use Cases
Use case 1: Manufacturing
MaintainX aids manufacturing units by improving productivity and extending asset lifecycles, while standardizing quality control processes – a necessary tool for optimal deployment and productivity.
Use case 2: Facility Management
Facility managers can leverage MaintainX to digitize equipment maintenance, thereby cutting paper use, capturing real-time work data and improving asset utilization- a timely boost for efficient management.
Use case 3: Healthcare Processing
Healthcare delivery sectors across the globe have tapped into MaintainX for enhanced efficiency, stress reduction, and a significant slash in maintenance-related costs. A tool for more than just medical records.
ServiceNow
An intuitively designed asset management app, ServiceNow provides a user-friendly platform designed for efficient software installation management.
ServiceNow Top Features
- Enhanced User Interface: High-intuitiveness and user-friendliness.
- Classic Software Asset Management Framework: Supports license management, compliance, and optimization.
- Analytics Dashboards: Preconfigured for actionable data insights, driving business improvements.
- Publisher Packs: Extend functionality between Now Platform and third party software apps.
- SaaS License Management: Allows viewing of SaaS and SSO usage data for compliance and optimization.
| Features | Benefits |
|---|---|
| Software Spend Detection | Tracks, analyses and optimizes software spending from imported financial data |
| Administration Tasks | Supports addition of client access, custom products, software installations migration and more |
| Domain Separation | Allows data, process and administrative tasks separation into domains for improved control |
ServiceNow Limitations
- Setup Process: Prerequisite to application usage requiring time and effort.
- Configuration: Necessary post-setup for optimum utilization.
- License Method: Charge for IT Asset Management application use may not suit all businesses.
ServiceNow Pricing
This platform implements a license method charging, specifically for the IT Asset Management application use.
ServiceNow Use Cases
Use Case 1: Businesses looking for efficient Software Asset Management
ServiceNow provides a comprehensive solution for managing software installations, tracking software spending and analyzing imported financial data.
Use Case 2: Companies needing SaaS and SSO usage data visibility
With a powerful SaaS License Management tool, ServiceNow enables detailed viewing of SaaS and SSO usage data – crucial for compliance management and license optimization.
Use Case 3: Organizations seeking improved process control
ServiceNow’s unique Domain Separation feature allows separation of data, process and administrative tasks, offering enhanced control for businesses.
Tririga
Entering the realm of asset management with a force akin to its historical namesake, the Roman chariot, Tririga has been a commanding player in the landscape of maintenance software since 2000. The company’s journey from an innovative Las Vegas startup to part of the IBM lineup coupled with its portfolio diversifications and strategic advancements has made it an enviable competitor in this chess match of technological prowess.
Tririga’s Paramount Features
- Integrative Functional Borders: Tririga integrates models across real estate, capital projects, facilities, workplace operations, and energy management, providing a comprehensive view of an organization’s asset management spectrum.
- Insightful Real Estate Data: Tririga enhances the decision-making process for real estate executives through a wealth of data derived from transactions, lease accounting controls and automated lease payment reconciliation.
- Eco-Efficient Asset Management: The software identifies building and asset deficiencies, turning them into opportunities for environmental improvement and life cycle extensions, effectively managing capital, environmental, and facility projects.
- Predictive Maintenance: With advanced capabilities like predictive maintenance for air quality/security systems, HVAC systems, Tririga represents a state of art maintenance software solution.
| Integrated Solutions | Deployment and Language Support |
|---|---|
| Seamlessly integrated with SAP, PeopleSoft, and other solutions, promoting smooth operational processes. | Available in 22 languages, reinforcing its global appeal and usability. |
| Features a comprehensive project management module with analytical reporting and dedicated project accounting solution. | A single comprehensive repository stores the organization’s environmental data for strategic performance improvements. |
Tririga Limitations
- Customization Costs: Customization, data migration, and training can range from several hundred to several hundred thousand dollars.
- Pricing Transparency: Pricing is not publicly available and must be obtained by contacting the sales team.
- Requires a Large Footprint: The solution is ideally suited for large corporations and might be overwhelming for small businesses.
Tririga Pricing
While Tririga does not publicly disclose its pricing, it is known that large corporations may pay up to $7500. The cost for customization, data migration and training can range from several hundred to several hundred thousand dollars. For more precise details, the potential client needs to contact the Tririga sales team.
Tririga Use Cases
Large Campuses
With its ability to manage large-scale projects and integrate data from multiple sources, Tririga is a powerful tool for managing large campuses and multiple facilities.
Campus Facilities
Tririga’s comprehensive project management and its synchronization with sustainability initiatives make it an apt solution for managing facilities within a campus setting.
Eco-Efficient Firms
Companies aiming to maximize environmental performance efficiency find value in Tririga’s features that identify opportunities for eco-efficiency and emission reduction.
Oracle EAM
An integral part of Oracle’s E-Business Suite, Oracle Enterprise Asset Management (eAM) is optimized for asset-intensive organizations. Designed for large-scale routine and comprehensive asset maintenance, eAM offers a single, multitudinal view of an organization’s assets. It supports an entire lifecycle management strategy for various industries.
Oracle EAM Top Features
- Efficiently maintains assets and rotable inventory items.
- Provides performance metrics and work history at the asset level.
- Plans and schedules maintenance activities with minimal disruption.
- Improves resource efficiency and maintenance quality.
- Integrates seamlessly with Oracle’s E-Business Suite.
- Sports Asset Navigator for quick identification of plants and facilities.
- Supports preventive and predictive maintenance strategies.
| Preventive Maintenance Strategy | Maximizes resource availability and optimizes scheduling. |
| Asset Lifecycle Management | Eliminates the need for point solutions, supporting a comprehensive view of an asset’s lifecycle. |
| Work Management | Tracks work history and records all maintenance costs, helping firms focus on proactive maintenance to reduce downtime. |
Oracle EAM Limitations
- Not suitable for small businesses.
- Requires intensive training and internal IT support.
- The implementation process is comprehensive and requires specific Oracle resources.
Oracle EAM Pricing
Oracle eAM’s perpetual license costs $4,595 for a minimum 10 user setup. Additional costs include software updates and support at roughly $1,000. A self-service work request licensing option is also available at $575 for a minimum of 10 users.
Oracle EAM Use Cases
Use case 1 – Asset-Intensive Industries
Oracle eAM is beneficial for asset-intensive industries such as Metals/Mining, Manufacturing, Pulp/Paper, Petrochemicals, Facilities, and Education. It enhances resource utilization and maintains performance metrics efficiently, optimizing scheduling to minimize disruption.
Use case 2 – Large Enterprises
Large enterprises in healthcare, finance, and manufacturing industries can exploit Oracle EAM for its comprehensive asset lifecycle management. Its support for preventive and predictive maintenance strategies greatly reduces downtime.
Use case 3 – Legal, Regulatory and Safety Compliance
Organizations needing to adhere to legal, regulatory, and safety guidelines can rely on Oracle eAM. Its thorough work management feature records maintenance costs, ensuring regulatory compliance.
Cityworks
Serving over 700 organisations worldwide, Cityworks offers a GIS-centric asset lifecycle management and permitting platform, focusing specifically on local governments and utility agencies.
Cityworks Top Features
- Asset Lifecycle Management: Enables organisations to inspect, manage and analyse their infrastructure assets using a symbiosis of Cityworks and ArcGIS® technologies.
- Work Orders and Inspections: Facilitates field operations through coordinated efforts, maintaining and replacing high-risk assets as needed.
- Permitting: Streamlines the process while enhancing customer and stakeholder communication.
| Features | Benefits |
|---|---|
| Project Management Tool | Tracks work activity, manages contracts and budgets, and provides reporting mechanisms. |
| Cityworks Server | Provides enterprise implementations with full browser compatibility using Esri’s ArcGIS Server. |
| Cityworks Anywhere | Designed for field deployment thus facilitating on-the-go operations. |
Cityworks Disadvantages
- Specific focus on local governments and utilities may not cater to more diverse business needs.
- Reliance on Esri’s ArcGIS® solution may require additional training and familiarity.
- May potentially have higher operational costs due to comprehensive nature of the solutions.
Cityworks Pricing
Pricing information for Cityworks is not explicitly stated in the company summary provided. It is advisable for prospective users to request detailed pricing information directly from the company.
Cityworks Use Cases
Use case 1: Asset Management
Cityworks utilises its partnership with Esri for GIS-centric asset management, designed to minimize the total cost of owning, operating and maintaining assets.
Use case 2: Community Development
It aids local governments in making the permitting process more efficient and enhances communication with customers and stakeholders.
Use case 3: Field Operations
Cityworks Anywhere, designed for field deployment, fosters efficient field operations and is of substantial advantage for utility agencies.
Limble
A powerful CMMS software, Limble provides comprehensive maintenance solutions designed to increase productivity and reduce costs. Trusted by over 50,000 professionals, its ease of use, customization options, and mobile app accessibility set it apart in the CMMS realm.
Limble Top Features
- Whiteboard and sticky note chaos mitigation
- Comprehensive maintenance needs encompassing work orders, preventive programs, and spare-parts inventory
- Proven results: 32{66f7997927a862c9f57ec7dffc6a2fe6d405caee7001dff533b976d48fe118b1} downtime reduction, 26{66f7997927a862c9f57ec7dffc6a2fe6d405caee7001dff533b976d48fe118b1} productivity increase, 23{66f7997927a862c9f57ec7dffc6a2fe6d405caee7001dff533b976d48fe118b1} part spend reduction, 18{66f7997927a862c9f57ec7dffc6a2fe6d405caee7001dff533b976d48fe118b1} asset life expansion
- Efficient mobile apps for seamless field operations
- Ranked 4.8 in software review for ease of use and affordability
| Plan | Unique Features |
|---|---|
| Basic | Paperless work orders, team productivity enhancer |
| Standard | Preventative maintenance and real-time reports |
| Premium+ | Workflow centralization, cost-reducing inventory management |
| Enterprise | Advanced controls, customizability, integrations for multi-location |
Limble Downsides
- Unclear work request portal
- Close icon arrangement leading to frequent misclicks
Limble Pricing
Pricing ranges from $40-$185 per user/month, billed annually. Costs increase with enhanced functionality and users. Distinctive plans: Starter, Professional, Business Plus+, and Enterprise, all offering varied features.
Limble Use Cases
Use case 1
Small to large businesses seeking to automate their processes will find Limble particularly useful. Its comprehensive features, easy integration, and cost-effectiveness ensure raised productivity and downtime reduction.
Use case 2
Industries reliant on heavy machinery will benefit from Limble’s preventive maintenance and effective asset management, thus prolonging equipment life and reducing unforeseen downtime.
Use case 3
With its robust mobile app, technicians on the field can efficiently manage work orders and maintenance requests, boosting productivity and reducing response time.
SAP
Like the master symphony conductor, SAP orchestrates a suite of resources for maintenance planning and scheduling, blending traditional prowess with cutting-edge digital capabilities. It offers SAP S/4HANA Asset Management for resource scheduling, an eloquent solution for the challenges of today’s maintenance landscape.
SAP Top Features
- Workload Simulation: Visualize the future with their powerful workload simulation feature.
- Work Center Utilization Forecasting: Precise prediction of future capacities for maintenance activities for streamlined operations.
- Maintenance Schedule Simulation: Tailored scheduling for optimized processing.
- Seamless Integration: Intuitive connectivity with SAP S/4HANA with no hassle post-purchase activation required.
- Automatic Maintenance Requests and Some Repairs Processing: Enjoy the digital delegate addressing your maintenance-related needs.
| Key Features | Details |
|---|---|
| KPI Dashboard & Graphic Overview | Visual representation of maintenance activities helping in efficient planning. |
| Software Asset Management | Assists in managing and optimizing SAP licenses ensuring compliance. |
| Real-time Inventory Tracking | Optimized procurement process with live inventory tracking through SAP integration. |
SAP Downsides
- Compatibility limited to SAP NetWeaver 7.4, SAP_BASIS 740, and later versions.
- Integration needs such as SAP ECC or S4/HANA, UpKeep Business Plus, and an additional SAP connector add-on necessitate additional commitments.
SAP Use Cases
Use Case 1
SAP’s impeccable solutions are designed for Managers who handle maintenance activities, providing them strategic insights and streamlined operations.
Use Case 2
For Production Workers, SAP PM integrates smoothly with other components like Material Management, Production Planning, thereby enhancing work efficiency and accuracy.
Use Case 3
SAP PM also renders substantial benefits to Maintenance Personnel, addressing maintenance requests and repairs expertly and automatically.
